Our facilitation builds empathy, surfaces questions, resolves conflict, and engages participants in collective visioning to transform workplace culture into a more human place.

Businesses need creative frameworks that support people in building empathy. Through a human-centered approach Works Progress Agency designs custom tools, activities, and engagement exercises for your workplace.

Our methods include individual and group work, facilitated dialogue exercises and a variety of creative activities including the use of photography, writing, video, and other types of visual communication.

Workshop 1: Human-Centered Design for Internal Operations


Workshop 2: Design Thinking for Product Development


Workshop 3: Improving Gender Equity in the Workplace


Workshop 4: Creative Solutions for Building Empathy in the Workplace


What we do:

  • Observe and identify patterns of conflict to facilitate better approaches
  • Create alternate platforms to improve internal communication
  • Evaluate businesses and organizations for internal reflection of mission and values alignment
  • Produce visual communication representing various perspectives on work experience
  • Help organizations and businesses aestheticize their mission, vision and values
  • Build infrastructure to support authentic workplace relationships
  • Develop solutions to build more equitable workplaces for women

Our Story:

Works Progress Agency emerged from a single, incredible project. We proposed to create an installation in the lobby of the Portland Building, which houses municipal offices of the city. As socially engaged artists, we are always interested in relationships and in this case we were wondering about people’s personal relationships and how they intersected with their professional relationships.

We decided to ask workers in the office building a provoking question, “Who do you consider your ‘chosen family?’” and then invited them to come to the installation with the people they identified to be photographed together. People brought roomates, husbands, wifes, lovers, partners, and interestingly, many people chose to be photographed with their colleagues.

As people posed for their photograph they watched as they loosened up, started laughing and told stories, and even cried. After the photo sessions, participants were given an opportunity to write a short reflection. We installed these photos in lobby of the building giving both workers and passersby the opportunity to see each other in a personal light. This illumination allowed for a more authentic connection, and created a space for people to understand each other in ways that aren’t typical of a workplace environment.

We realized that provoking dialogue, reflection, and visualizing this process in the workspace could help people build empathy and better communication. And these experiences produce richer and more interactive workplace culture.

Contact us for a meeting
or to request a proposal.

Email hello@worksprogressagency.com
Or call (503) 816-1102

811 East Burnside #124  
Portland, OR 97214